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For Riders

Tell us what is wrong with your bike

Fill out the rider request form and we will help connect you with the closest available bike repair option we can find.

Enter a 5-digit ZIP code, or tap Use My Current Location if you are stranded or do not know the ZIP.
Optional. A cross street, landmark, or general location can help us match more accurately. ZIP code or current location is enough.
You can still submit the form without opting into marketing messages. These checkboxes help us communicate updates and future offers only if you want them.
If your bike is broken and you are not sure where you are, tap Use My Current Location. Your device may ask permission first.

By submitting, you agree to our Privacy Policy.

What to expect

  • Tell us your bike type, issue, location, and timing
  • We review your request and match it to the closest available repair option
  • You get connected faster without calling around

Common repairs

Flat tires, brake problems, drivetrain or shifting issues, e-bike concerns, and routine tune-ups.